beverly + bay guarantee


We stand behind our products and want you to be satisfied with them. We’ll always do our best to take care of our customers. We're happy when you're happy. 


To return an item, you must request a Return Merchandise Authorization number (RMA) within 10 days of the shipment date and return the item(s) within 20 days of the shipment date. To request an RMA number, email

Domestic returns: Shipping is on us.

International returns: USD $10.00 will be deducted from your refund.


Please allow approximately 2–3 weeks for processing. Additional processing delays may occur. Refunds are credited to the original form of payment. You will receive an email notification when your return has been processed (be sure to check your spam folder).